Here at river + road, we want to love what you have purchased. If you have purchased something that you are not satisfied with, we do accept returns of unworn, unwashed apparel with tags and home decor in it’s original condition.

IN-STORE

You may return apparel and home decor, unworn, unwashed, with tags, in it’s original condition within 7 days of purchasing. *During the holiday season – gift returns/exchanges will be honored until January 7th. 

ONLINE

You may return apparel and home décor, unworn, unwashed, with tags, in it’s original condition within 7 days of delivery. The postmark date will be the date of the return. All shipping charges are non-refundable and all return shipping costs are the buyer’s responsibility. Please email your tracking number once you have shipped your return to kw@riverandroad.com. If your purchase is over $75, you may consider purchasing extra insurance.

BROKEN/ DAMAGED ONLINE

Prior to shipping, all items will be thoroughly inspected. Sometimes things do break when shipped. In those cases, please take a picture, immediately upon arrival and email it to kw@riverandroad.com. Please include your contact information and we will either credit your account or ship out another.

FINAL SALE

sale, jewelry, candles, hats and apothecary are all final sale items and are not eligible for returns.